Understand How Gambling Can Affect People
Gambling can be enthralling, fast and entertaining, but it should always stay under control. When play begin taking too much space, it can affect money, mood, relationships and daily routines. At our casino, we treat gambling as paid entertainment, not as a source of income or a way to recover debts.
We recommend setting clear limits before you play. You should also keep track of how much time and money you spend each day. If gambling stops feeling like entertainment, it is better to pause early and use the accessible support tools.
We Support a Safer Gambling Experience
We want you to feel safe when using our platform. That means account tools, payment settings, bonus terms and withdrawal rules should be clear before you make a deposit. Responsible gambling is part of how we manage the casino experience, not a separate page that you read only once.
Our casino gives you access to personal limits, cooling-off periods and self-exclusion options. These tools are designed to help you control deposits, losses, wagered amounts and account access. You can also contact support if you need help choosing the right option.
How to Gamble More Responsibly
If you want to reduce risk, follow a few rules before each session:
- Play for entertainment only.
Wins are never guaranteed, and gambling should not be used as a way to pay bills, cover debts or replace income. - Set a budget in advance.
Choose a fixed amount before you start and stop once that amount is spent. Do not increase the budget during play. - Plan your playing time.
Long sessions can make it harder to make calm decisions. Take breaks and stop if you lose focus. - Use only money you can afford to lose.
Do not use funds meant for rent, food, family, loans, bills or other important expenses. - Avoid gambling under pressure.
Do not play when you are stressed, angry, tired, upset or affected by alcohol. - Do not chase losses.
Trying to win back lost money often leads to larger losses. Stop the session instead of raising your stakes.
Personal Limits
You can use personal limits to manage your casino activity. These limits can cover deposits, losses and wagered amounts for a day, a week or a month. A lower limit takes effect immediately, while an increase requires email confirmation and can only apply after the previous limit of the same type expires.
- Deposit Limit
You can set a daily, weekly or monthly limit on the amount you deposit. Due to the decentralized and technical nature of cryptocurrencies, deposit limits may not always apply to crypto transactions. If you need strict deposit control, use other accessible payment methods together with responsible gambling tools. - Loss Limit
You can set a daily, weekly or monthly cap on how much you can lose in the casino. This helps you stop play once the selected loss is reached. - Wager Limit
You can set a daily, weekly or monthly limit on the total amount you wager. This is useful for fast games, slots and live casino tables where many rounds can happen in a short time.
Cooling-Off Period
A cooling-off period gives you a temporary break from gambling. You can choose 1 week, 1 month, 3 months or 6 months. Once active, the restriction applies to your account immediately.
During this period, you cannot make fiat currency deposits and you will be excluded from promotional offers. You may still withdraw remaining funds. Because of the technical nature of cryptocurrency transactions, some crypto deposits may still be processed even while cooling-off is active.
When the selected cooling-off period ends, your account is automatically reactivated. If you need a longer break, self-exclusion may be the better option.
Self-Exclusion
Self-exclusion is a stronger account restriction. You can choose 6 months, 9 months, 1 year or an indefinite period. After activation, your player account is disabled immediately and you are removed from promotional offers for the selected period.
You will not be able to make fiat currency deposits while self-exclusion is active. Remaining balances can still be withdrawn manually through customer support, subject to casino limits and verification checks. Active self-exclusion does not remove the need for identity verification if it is required to process funds.
How We Can Help
Our support team can help you understand the responsible gambling tools accessible on your account. You can contact us if you want to set limits, request a break, discuss self-exclusion or ask about account closure.
You can reach us through LiveChat or by email at [email protected]. If you feel that gambling is becoming difficult to control, contact support before making another deposit.
Protection of Minors
Our casino does not accept underage gambling. The official minimum age is 18+, but you must also meet the legal gambling age required in your province or country of residence. We may request proof of identity if account details need to be confirmed.
Parents and guardians should help protect minors from gambling content. Use parental control software, secure passwords and device restrictions to block access to casino websites and payment tools.
External Help
If you or someone close to you needs support, independent organizations can offer confidential manual:
- Gambling Support BC – A free 24/7 support service for British Columbia residents affected by their own gambling or someone else’s gambling.
- ConnexOntario – A free and confidential 24/7 support service in Ontario that helps people affected by gambling problems, addiction, mental health issues or crisis situations.
- GamCare – A support service proposal advice and practical help for gambling-related harm.
- Gambling Therapy – An international service with online support and resources for people affected by gambling.
You can also contact local gambling support services in your province. Getting help early is better than waiting until gambling causes serious financial, emotional or family problems.
Reminder
Gambling should stay voluntary, controlled and affordable. It should never become more important than your finances, health, work or relationships. If play no longer feels safe, stop, use the accessible account tools and seek support before returning.